How has the number of employees at your company changed since the start of the pandemic?
The first quarter of 2020 saw the pandemic’s arrival to the US, the introduction of various countermeasures, and vast changes in consumer behavior. But in encouraging news, 54% of retailers reported increased employee headcount since the start of the pandemic.
These increases were more pronounced in larger companies (1000+ employees), with 60% reporting increases, versus 49% of smaller companies reporting hiring gains. That aligns with findings from the Bureau of Labor and Statistics, which noted an uptick in jobs for retail trade at the end of 2020, and a slow but steady decrease in retail unemployment between April and December 2020.