Airtable Subprocessors
Last Updated: August 16, 2024
Airtable currently uses subprocessors to provide core infrastructure and other services. Prior to engaging any subprocessor, Airtable evaluates their privacy, security, and confidentiality practices, and executes an agreement with the subprocessor governing applicable privacy and security obligations, including an appropriate data transfer mechanism where required.
Third Parties
Core Infrastructure Subprocessors
Airtable may use the following subprocessors for hosting customer data and providing or supporting the core infrastructure that helps deliver the Airtable services:
Entity
Description/Purpose
Countries
Amazon Web Services, Inc.
Cloud infrastructure
USA, Germany*, Ireland*
Box, Inc.
Attachment previews
USA
Mailgun Technologies, Inc.
Transactional email
USA, Germany*, Belgium*
Twilio, Inc.
Two-factor authentication
USA
*Only for customers using European Data Residency.
Other Third-Party Subprocessors
Airtable may use the following subprocessors to perform other service functions:
Entity
Description/Purpose
Countries
Amazon Web Services, Inc.**
Artificial intelligence services
USA
Bright Data Ltd.***
Internet search and browse functionality
USA
Forethought Technologies, Inc.
Customer support services
USA
Gong.io, Inc.
Video conferencing, call recording
USA, Germany
Google LLC**
Artificial intelligence services
USA
International Business Machines Corporation (IBM)**
Artificial intelligence services
USA
OpenAI, LLC**
Artificial intelligence services
USA
PartnerHero, Inc.
Customer support services
USA, Germany, Honduras, Romania, Philippines
Salesforce.com, Inc.
Customer support services
USA
SendSafely Inc.
Data security services
USA
Workato Inc.
Premium Support services
USA
Zight, Inc. (formerly CloudPlus, Inc.)
Customer support, professional services
USA
Zoom Video Communications, Inc.
Video conferencing, call recording
USA
**Only for customers using Airtable AI.
***Does not apply for customers with an Airtable Business Associate Agreement.
Affiliates
Depending on the geographic location of a customer, or its permitted users, and the nature of the services provided, Airtable may engage one or more of its affiliates as subprocessors to deliver some or all of the services offered. Such affiliates currently include:
Entity
Description/Purpose
Countries
Formagrid Australia Pty Ltd
Airtable subsidiary
Australia
Formagrid Canada Ltd
Airtable subsidiary
Canada
Formagrid UK Ltd
Airtable subsidiary
United Kingdom
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