Airtable Subprocessors

Last Updated: August 16, 2024

Airtable currently uses subprocessors to provide core infrastructure and other services. Prior to engaging any subprocessor, Airtable evaluates their privacy, security, and confidentiality practices, and executes an agreement with the subprocessor governing applicable privacy and security obligations, including an appropriate data transfer mechanism where required.

Third Parties

Core Infrastructure Subprocessors

Airtable may use the following subprocessors for hosting customer data and providing or supporting the core infrastructure that helps deliver the Airtable services:

Entity

Description/Purpose

Countries

Amazon Web Services, Inc.

Cloud infrastructure

USA, Germany*, Ireland*

Box, Inc.

Attachment previews

USA

Mailgun Technologies, Inc.

Transactional email

USA, Germany*, Belgium*

Twilio, Inc.

Two-factor authentication

USA

*Only for customers using European Data Residency.

Other Third-Party Subprocessors

Airtable may use the following subprocessors to perform other service functions:

Entity

Description/Purpose

Countries

Amazon Web Services, Inc.**

Artificial intelligence services

USA

Bright Data Ltd.***

Internet search and browse functionality

USA

Forethought Technologies, Inc.

Customer support services

USA

Gong.io, Inc.

Video conferencing, call recording

USA, Germany

Google LLC**

Artificial intelligence services

USA

International Business Machines Corporation (IBM)**

Artificial intelligence services

USA

OpenAI, LLC**

Artificial intelligence services

USA

PartnerHero, Inc.

Customer support services

USA, Germany, Honduras, Romania, Philippines

Salesforce.com, Inc.

Customer support services

USA

SendSafely Inc.

Data security services

USA

Workato Inc.

Premium Support services

USA

Zight, Inc. (formerly CloudPlus, Inc.)

Customer support, professional services

USA

Zoom Video Communications, Inc.

Video conferencing, call recording

USA

**Only for customers using Airtable AI.
***Does not apply for customers with an Airtable Business Associate Agreement.


Affiliates


Depending on the geographic location of a customer, or its permitted users, and the nature of the services provided, Airtable may engage one or more of its affiliates as subprocessors to deliver some or all of the services offered. Such affiliates currently include:

Entity

Description/Purpose

Countries

Formagrid Australia Pty Ltd

Airtable subsidiary

Australia

Formagrid Canada Ltd

Airtable subsidiary

Canada

Formagrid UK Ltd

Airtable subsidiary

United Kingdom

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