Fashion Production Manager
JOB DESCRIPTION: FASHION PRODUCTION MANAGER About Us: Fitted®’s platform helps better organize the production of clothing in the fashion industry. Currently, fashion in emerging markets is deeply informal, with custom tailoring accounting for up to 50% of people’s wardrobes despite being error-prone. Our eCommerce platform is poised to be many tailor's first digital operating systems and allow them to grow their business severalfold while encouraging more sustainable fashion production in emerging markets and beyond. We have started with the custom clothing market, by formalising the collaboration experience for producing custom clothing. We do this with our incentive-aligning software for tailors, customers and fabric sellers. Our culture thrives on first-principles thinking, embracing radical ideas, and a peculiar view of the mundane. We are a team of dreamers who spend every waking moment executing that vision. At Fitted®, we are utilizing a cross-functional collaboration of art, technology, finance & fashion to create a vibrant, dynamic marketplace for commerce to prosper for the fashion value chain of the masses in emerging markets. Our Ideal Candidate Well-spoken, tech-savvy, articulate young fashion production or equivalent graduate with 4-6 years of experience managing custom clothing production by tailors and fashion personnel across the tailoring value chain (pattern-cutting, sewing, designing, delivery). Ideal candidates will have exceptional project management skills and will be excellent at ensuring standardized documentation and protocols are followed for key processes across order delivery, tailor testing and outfit production. They will have flair for design and visual communication, excel at relationship management, and exhibit versatility to liaise with stakeholders from tailors to investors. The candidate will be data-centric – preferring to use metrics and numbers to inform process improvement recommendations and ways of improving service delivery. They would be familiar with creating and presenting reports showcasing the performance of metrics against targets. An eye for design is essential to success in this role, and strong proficiency in planning and executing events will be a significant added bonus. Job Responsibilities: ➢ Contribute to the design & implementation of the Standard Operating Procedures (“SOP”) for production stakeholders on the Fitted®network (tailors, fabric suppliers, embroiderers) ➢ Pull swatches and prep for shrinkage tests, lab dips, and wash processes ➢ Maintain production calendar and WIP reports ➢ Take detailed notes/photos of all fittings and send a recap to the patternmaker/sample maker ➢ Contribute to the design & implementation of Standard Operating Guidelines (“SOG”) that govern quality delivery on every order. Checks and balances for every phase of the order will be expected. ➢ Communicate and manage all staff working on orders to comply with the SOPs and SOGs of the Company ➢ Work with the technology and Management team to help in scoping out proprietary software needs for optimal performance of the business and maximum compliance to our SLAs on every order ➢ Organise the Fitting QVE (“Quality Vetting Exam”) where tailors are appraised for their skill in sewing outfits. This will include venue selection, vendor coordination (photographers etc.), and efficient onboarding for tailors post-exam, including background checks/verification. ➢ Devise a low-cost, sustainable recruitment strategy for sourcing tailoring talent as well as 3rd party vendors who contribute to producing clothes (fabric suppliers, etc.) ➢ Develop strategic fabric procurement partnerships with reliable fabric suppliers for the fabric requirements of the business. This requires constant evaluation of multiple prospective suppliers and negotiating favourable terms (like deferred payment) while getting competitive pricing per yard ➢ Monitor the production process and ensure delivery of a First-Time-Fit-Rate of over 90% for clothes produced by Fitted (i.e.90% of outfits made fit perfectly the first time) ➢ Oversee the entire experience of tailors on the platform, coordinating their welfare, managing dispute resolution, communication of terms & conditions, etc. ➢ Your opening tasks will be to complete the detailed research into processes, techniques, and procedures best suited for the production of outfits by Fitted vetted tailors, making recommendations on internalization/outsourcing of critical things like pattern cutting and embroidery. Job Requirements & Skills ➢ Strong Technical & Production Management skills: Excellent knowledge of machinery and techniques for fashion production. Ability to manage custom tailoring production across multiple tailors. Candidates must be able to appraise the Fitted business model for production and recommend avenues for optimisation of the production of outfits. For us, current production management involves managing the central functions Fitted offers to vetted tailors (order management system, measurement taking, payment, logistics, fabric procurement) ➢ Leadership skills: Ability to manage fashion workers (embroiderers, tailors) and interface with customers. Candidates who can speak multiple local languages will have a strong advantage in this area ➢ Fabric knowledge: Knowledge of and insight into a wide range of fabrics (in Nigeria and abroad) is a necessary skill. Candidates must serve as and create processes for quality assurance in fabric procurement for production (in bulk or piecemeal). At this current stage of the Company, the Operations Manager serves as fabric procurement manager. ➢ Outstanding design skills: Strong fashion design skills are a must. Candidates should be able to create styles which effortlessly blend multiple thematic constructs and geographic influences. Top candidates will be able to oversee/manage production of samples of their designs via our tailor network. Candidates should be comfortable sewing together sections of material to form mockups or samples of garments or articles. ➢ Market Research skills: Strong pulse on trends in global and African fashion. Proximity to trends and developments in the local and international custom clothing industry ➢ Pattern drafting: A very good understanding of how patterns work with the human body. We want someone who’s adept at measuring, cutting and grading patterns in the required materials – and competent enough at this to centralize pattern cutting within Fitted in due course. Excellent candidates will foster improved fit rates by ensuring our tailors are optimizing pattern creation processes (whether they cut patterns themselves or sew pre- cut patterns). ➢ Personality: Can-do attitude, meticulous, disciplined, organized, dependable, self- motivated person with an innate curiosity about the fashion, business, and media world. This opportunity is well suited to ambitious candidates who can operate in a high-pressure but immensely rewarding environment with deadlines. Terms & Preferences ➢ Full-time role(blended remote, this means that you may need to be available onsite sometimes because we deal with tailors) ➢ Location: Lagos ➢ Salary range: Competitive remuneration (in Naira) ➢ Experience: 4 – 6 years of professional experience as a fashion production manager in a custom clothing business (for traditional African apparel) for men’s and women’s clothing. ➢ Qualifications: Bachelor’s degree or equivalent in pattern drafting/fashion design preferred with additional certification in fashion production welcome