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Virtual Tour Show Help Form

If you are experiencing technical issues with a virtual Mountainfilm on Tour show, please read through our Help Guide: https://www.mountainfilm.org/virtual-tour-show-help-guide If your issue is not addressed, please fill out the below form. We will review and respond to you as soon as we are able.

Which virtual tour show you are attending?
EX: Mountainfilm on Tour in LOCATION
  • {name}
Which internet browser are you using?
The program should work on most up-to-date browsers. Preferred browsers are Safari, Chrome and Firefox. If you are experiencing streaming issues, try using a different browser. Please be aware that you will not be able to stream the program using Internet Explorer.
What device are you using to stream the program?
Please explain your home streaming setup in as much detail as you can provide.
  • {name}
What issues are you experiencing?
  • {name}
Screenshots
Please upload any screenshots that will be helpful to us troubleshooting the issue.
Attach file
Drop files here
Please provide any additional information that will be helpful to us to resolve your issue.
  • {name}

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