Cumulative DER Effects* (DER-Distributed Energy Resources)
41
Customer costs
42
Customer products/services*
43
Customer satisfaction with 3rd parties*
44
Customer satisfaction with utility
45
Cyber Security
46
Delinquency (in customer service program)
47
Demand response
48
Demand Response (DR)
49
DER's (Distributed Energy Resources)
50
Disconnections
51
Distribution line controls
52
Electric space/water heating*
53
Electric vehicles*
54
Energy costs
55
Energy efficiency
56
Energy Poverty Heat Map
57
Estimated Curtailment
58
Flexible resources
59
Fuel costs
60
Fuel price volatility/hedge effectiveness
61
Fuel switching*
62
Geographic Placement of DERs
63
Grid Optimization
64
Integration of new loads*
65
Interconnection support
66
IRP/IDP forecast accuracy (Integrated Resource Plan/ Integrated Distribution Plan
67
Line costs
68
Load factor
69
Load shape investment*
70
Load shape*
71
Load shifting*
72
Locational Basis
73
Low-income products/services*
74
NEW: Align Water and Energy Systems
75
Participation in affordability programs*
76
Participation in efficiency programs (of customers eligible for affordable programs)
77
Participation in load shape programs
78
Preventative Maintenance
79
Rate by Class
80
Rate options to affect load shape
81
Realtime Generation and Load Synchronization
82
Reduction in line losses
83
Renewable energy
84
Resilience
85
Storage
86
System losses
87
3rd party not under contract of the utility
88
Capacity factor
89
Customer usage data access
90
DERs
91
Disconnections
92
Geographic distribution of resources
93
Grid Modernization
94
NEW: 3rd party satisfaction w/ utility
95
NEW: Cyber-security (under Customer Usage Data Access)
96
Outage refunds
97
Quality of considerations in IRP
98
Societal externalities
Status of Agreement
AGREE -- Unnecessary
Count10
Status of Agreement
AGREE -- Necessary but needs revision
Count58
Status of Agreement
DISAGREE
Count12
Drag to adjust the number of frozen columns
Outcome
Possible Formulas
Status of Agreement
Summary
Summary
Summary
Customer Service Quality
% of accurate bills
% bills produced by actual meter reads
# months to adjust invoices
AGREE -- Necessary and keep as-is
Customer Service Quality
% of calls answered
Average response time (to answer calls)
% inquiries resolved on the first call
Customer satisfaction with call center interactions
AGREE -- Necessary and keep as-is
Environmental Performance
Tons CO2 emitted per year (EPA)
Tons CO2 reduced compared to a baseline
AGREE -- Necessary and keep as-is
Environmental Performance
CO2 emissions per customer
CO2 emissions per MWh sold
CO2 emissions per MWh generated
AGREE -- Necessary and keep as-is
Environmental Performance
Overall participation rate
LMI particiaption rate
LMI energy burden reduction
AGREE -- Necessary and keep as-is
Customer Service Quality
# received over time
# formal complaints to regulatory agencies (per 1,000 customers)
AGREE -- Necessary and keep as-is
Environmental Performance
Annual and lifecycle energy savings (EIA)
Annual and lifecycle peak demand savings (EIA)
Program costs per unit energy saved (EIA)
AGREE -- Necessary and keep as-is
Environmental Performance
Impacts/benefits due to targeted geographic placement compared to other options
AGREE -- Necessary and keep as-is
Environmental Performance
# customers participating in green pricing programs such as Renewable*Connect
AGREE -- Necessary and keep as-is
Reliability
MAIFI, SAIDI, SAIFI, CAIDI, CELID, CEMI, ASAI
AGREE -- Necessary and keep as-is
Environmental Performance
Concentration of Particulate matter, NOx, SO2
Geographic/equity component
AGREE -- Necessary and keep as-is
Customer Service Quality
Response time to fulfill requests including service installation/extension/termination, outage responses, and meter re-reading
AGREE -- Necessary and keep as-is
Customer Service Quality
Avg. time between outage and public notice
# of ways to obtain outage information
AGREE -- Necessary and keep as-is
Customer Service Quality
# customers signed up for affordability/assistance programs
% of eligible customers signed up for affordability/assistance programs
AGREE -- Necessary and keep as-is
Cost-effectively aligning generation to load
# customers participating by program -- TOU, DR, EE etc.
AGREE -- Necessary and keep as-is
Cost-effectively aligning generation to load
kW peak reductions weather-normalized from a baseline (could also adjust for beneficial electrification)
AGREE -- Necessary and keep as-is
Reliability
Measured changes in voltage
# of validated power quality or voltage complaints to PUC
Transient change, sag, surge, undervoltage, harmonic distortion, noise, stability, flicker
AGREE -- Necessary and keep as-is
Customer Service Quality
# appointments made, fulfilled, and missed (due to customer not present)
AGREE -- Necessary and keep as-is
Reliability
AGREE -- Unnecessary
Cost-effectively aligning generation to load
MW CHP installed
# CHP installations
AGREE -- Unnecessary
Customer Service Quality
delinquency charges
# or % of delinquent customers
AGREE -- Unnecessary
Affordability
# customers required to make deposits as a condition of service
AGREE -- Unnecessary
Environmental Performance
Economy-wide (possibly cost-effective) CO2 emissions reductions due to utility actions, such as electrification of transportation
AGREE -- Unnecessary
Environmental Performance
Tons of CO2 per MWh fossil generation (EPA)
AGREE -- Unnecessary
Reliability
AGREE -- Unnecessary
Reliability
Net metering total installed capacity (EIA)
MWh sold back to utility via NEM (EIA)
# of customers on NEM rates (EIA)
# NEM installations per year
AGREE -- Unnecessary
Cost-effectively aligning generation to load
# of total rate options
# of new rate options
AGREE -- Unnecessary
Environmental Performance
MW installed, total and annually
MW installed by type
AGREE -- Unnecessary
Cost-effectively aligning generation to load
mWh capacity (new)
improved generation efficiency
AGREE -- Necessary but needs revision
Reliability
# or % of customers with AMI (Advanced Metering Infactructure) and AMR meters (EIA)
Quantity of energy served through AMI (EIA)
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
# or % of customers with AMI and AMR meters (EIA)
Quantity of energy served through AMI (EIA)
# of instances where a distribution system upgrade is avoided/deferred due to load management or DERs
AGREE -- Necessary but needs revision
Environmental Performance
NOTE: May be covered by individual EV/Fuel Switching metrics.
AGREE -- Necessary but needs revision
Customer Service Quality
# of bill-paying options
Satisfaction with bill-paying options
AGREE -- Necessary but needs revision
Affordability
Cost per kW of installed capacity (FERC)
AGREE -- Necessary but needs revision
Environmental Performance
Cost per additional unit of CO2 emissions reduction beyond existing requirements
AGREE -- Necessary but needs revision
Affordability
$/MW cost of alternative portfolio vs. traditional investment
# of non-wires alternatives
savings from NWA's
AGREE -- Necessary but needs revision
Environmental Performance
Cumulative effect of all DER's on peak load or load shape
AGREE -- Necessary but needs revision
Affordability
Total cost per customer
AGREE -- Necessary but needs revision
Customer Service Quality
Total # available
# new
Satisfaction measured by survey
Adoption rate by offering
AGREE -- Necessary but needs revision
Customer Service Quality
Customer satisfaction with third parties (survey)
AGREE -- Necessary but needs revision
Customer Service Quality
J.D. Power Electric Utility Business Customer Satisfaction Index
J.D. Power Electric Utility Residential Customer Satisfaction Index
% of customers satisfied with recent transaction (survey)
AGREE -- Necessary but needs revision
Reliability
AGREE -- Necessary but needs revision
Affordability
Just the number of delinquencies occuring over time
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
MWh of DR provided over past year (EIA)
% of customers participating in DR programs per year (EIA, FERC)
# customers enrolled in DR programs (EIC)
Potential and actual peak demand savings from DR (EIA)
AGREE -- Necessary but needs revision
Reliability
MWh of DR available
MWh called upon over time
AGREE -- Necessary but needs revision
Reliability
MW installed by type (EIA)
# installations per year by type
AGREE -- Necessary but needs revision
Customer Service Quality
Total disconnections
# avoided disconnections due to affordability/assistance programs
AGREE -- Necessary but needs revision
Reliability
# or % of lines with voltage and volt-ampere reactive controls
AGREE -- Necessary but needs revision
Environmental Performance
MWh or % of load attributable to off-peak space/water heating
% of total usage due to space/water heating
# or % of customers enrolled in TOU rates for space/water heating
AGREE -- Necessary but needs revision
Environmental Performance
# or % of customers on EV-specific rates and programs
# EV's added to the grid annually
MWh or % of EV charging load that is utility-controlled
MWh or % of EV charging load that occurs off-peak
AGREE -- Necessary but needs revision
Affordability
costs per net kWh (FERC)
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
Annual and lifecycle energy savings (EIA)
Annual and lifecycle peak demand savings (EIA)
Program costs per unit energy saved (EIA)
AGREE -- Necessary but needs revision
Affordability
Census tract with income/race, site energy use intensity, and conservation improvement program investment
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
Estimated curtailed energy as a percentage of available curtailable energy
Put into three categories (oversupply, system constraint, facility requesting)
AGREE -- Necessary but needs revision
Reliability
MW of fast ramping capacity
AGREE -- Necessary but needs revision
Affordability
Avg. cost of fuel per net kWh
AGREE -- Necessary but needs revision
Affordability
Fuel price volatility
AGREE -- Necessary but needs revision
Environmental Performance
MMBtu avoided fuel for transportation or space/water heating
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
Targeted locations of DERs with the aim of aligning generation and load
Hosting capacity of solar gardens
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
Quantity of microgrid deployment
smart grid deployment
Amount of line loss decrease
degree of (Gen/load) alignment optimization achieved
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
MWh or % of new loads occuring in low-usage or low-cost periods versus high-usage or high-cost periods
AGREE -- Necessary but needs revision
Customer Service Quality
Avg. days for interconnection
Customer satisfaction with interconnection process (survey)
AGREE -- Necessary but needs revision
Affordability
IRP and rate case forecast load vs. actual sales and peak demand
Savings vs spending forecasts in $ or %
AGREE -- Necessary but needs revision
Affordability
Total cost per mile of line
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
System avg. load / system peak load
Sector avg. load / sector peak load
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
$ per kW peak reduced annually or seasonally
Impact of investments on load shape compared to other options
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
Ratio of electricity usage in the lowest-usage or lowest-cost hours to the electricity usage in the highest-usage or highest-cost hours over a given time period
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
% load shifted to off perak
kW shifted to off peak
AGREE -- Necessary but needs revision
Reliability
Hosting capacity
Worst performing feeders
AGREE -- Necessary but needs revision
Customer Service Quality
Total # available
# new products and services
Satisfaction measured by survey
Adoption rate by offering
AGREE -- Necessary but needs revision
Environmental Performance
Gallons of water saved by residential customers, water/wastewater companies
AGREE -- Necessary but needs revision
Affordability
# customers signed up for affordability/assistance programs
% of eligible customers signed up for affordability/assistance programs
AGREE -- Necessary but needs revision
Affordability
# of people participating & by geographic distributions
AGREE -- Necessary but needs revision
Reliability
# customers participating by program -- TOU (Time of Use), DR, EE etc.
AGREE -- Necessary but needs revision
Reliability
AGREE -- Necessary but needs revision
Affordability
Types of customers & compared to state & national averages
AGREE -- Necessary but needs revision
Customer Service Quality
# of total rate options, # of new rate options, customer participation in specific rates
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
Carbon reduced
cost savings
AGREE -- Necessary but needs revision
Cost-effectively aligning generation to load
Quantity losses reduced over time
AGREE -- Necessary but needs revision
Environmental Performance
Renewable percent of total generation (EPA)
Total amount of renewable energy capacity
Annual and lifecycle peak demand reductions due to RE
AGREE -- Necessary but needs revision
Reliability
AGREE -- Necessary but needs revision
Reliability
installations per year
MW installed
% of storage customers enrolled in load management programs
AGREE -- Necessary but needs revision
Reliability
total losses/MWh generation
AGREE -- Necessary but needs revision
Customer Service Quality
DISAGREE
Reliability
Avg. energy gen. for a period / energy that could be gen. at full nameplate capacity (FERC)
DISAGREE
Customer Service Quality
# customers able to access daily usage data
% customers who have authorized 3rd party access
Customer satisfaction with data access
3rd party data vendor satisfaction with utility interaction
DISAGREE
Cost-effectively aligning generation to load
Capacity and Energy from DERs (mW and mWh)
Number of Installations
Utilization of DERs to optimize loads
DISAGREE
Affordability
Total disconnections
# avoided disconnections due to affordability/assistance programs
DISAGREE
Affordability
# of EV infrastructure in low-income neighborhoods, projects that Xcel partners with in things like green zones
DISAGREE
Reliability
DISAGREE
Customer Service Quality
DISAGREE
Customer Service Quality
DISAGREE
Customer Service Quality
total refunds for outages related to storms/major events that exceed performance standards
DISAGREE
Affordability
Consideration of long-term costs in IRP
# scenarios considered
scenarios based on stakeholder recommendations, more alternative resources