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Benefits Program
UI
Application Online?
Yes
Administering Agency or Agencies
Alabama Department of Labor
App Link
https://prodalabamaiccs.azurewebsites.net/
Vendor (Benefits system/portal)
Solid State Operations
App. Imgs
Login to Start?
Yes
Login created later?
N/A
Email Required for Login?
Yes
Login Type
Login through other credential (Google, Facebook, ID.me, etc.)
PW Reqs
Unknown
Use of Account Authentication/Security Steps
Yes
Account Authentication/Security Options
PIN
Authentication Vendors/Providers
SSN Required?
Yes
Driver's License or State ID # Required?
Yes
Did we find information on visible parts of the application or website indicating that the system will run back-end checks or comparisons on PII to confirm identity/eligibility?
Yes
Database/source comparisons (back-end)
SSA
Data Comparison Info (img or pdf)
Active ID Proofing Required?
Unknown
When may active ID Proofing be used?
Unknown
Active Identity Proofing Methods
Do applicants have choice in ID proofing method?
ID Proofing Screens/Info Pages
Publicly named Identity Proofing Vendor
Public Notes
- User creates a PIN when they register to file an initial claim. According to claimant handbook, after claimant has filed (through this page) and is accessing information about their claim on the claimant portal, the sign-in process uses Google, Microsoft, or Apple account to login. So, it appears that at some point, claimant must have email and one of those types of accounts.
- The claimant handbook notes that users will need to provide driver's license number and their mother's maiden name for identity verification. There is also a document uploader (see images under ID Proofing screens) but it's unclear when this is used. During data collection, could not verify that there was no additional identity proofing UX during the application process based on available info in supporting documentation.
Attachments (optional)
Last modified
5/4/2023
4:34pm
Benefits Program
UI
Application Online?
Yes
Administering Agency or Agencies
Alaska Department of Labor and Workforce Development
App Link
https://my.alaska.gov/adfs/ls/?wa=wsignin1.0&wtrealm=https%3a%2f%2fmy.alaska.gov%2f&wctx=rm%3d0%26id%3dpassive%26ru%3d%252fPrerequisiteProcess%253fpubid%253dbif&wct=2022-10-05T16%3a57%3a53Z&pubid=bif
Vendor (Benefits system/portal)
App. Imgs
Login to Start?
Yes
Login created later?
N/A
Email Required for Login?
Yes
Login Type
State SSO (Single Sign-On)
PW Reqs
LUDS (Lowercase letters, Uppercase letters, Digits, Symbols)
Min/max length
Use of Account Authentication/Security Steps
Yes
Account Authentication/Security Options
Security Question(s)
Authentication Vendors/Providers
SSN Required?
Yes
Driver's License or State ID # Required?
May be optional
Did we find information on visible parts of the application or website indicating that the system will run back-end checks or comparisons on PII to confirm identity/eligibility?
No
Database/source comparisons (back-end)
Data Comparison Info (img or pdf)
Active ID Proofing Required?
No
When may active ID Proofing be used?
N/A
Active Identity Proofing Methods
Do applicants have choice in ID proofing method?
ID Proofing Screens/Info Pages
Publicly named Identity Proofing Vendor
Public Notes
- UI Claimants must use or create a MyAlaska state SSO account to sign in to the portal.
- Although you do not have to provide your Driver's License or State ID card # to submit an unemployment claim, the MyAlaska registration process asks users questions about their most recent PFD (permanent fund dividend) and their Driver's License or Alaska ID card to confirm their identity. Thus, indirectly, driver's license may be necessary PII to submit a UI claim. The guide to signing up for a MyAlaska account notes that during account setup user has to provide identifying information (like driver's license, etc.) but it's unclear if there is any active identity proofing UX besides providing this information.
- Based on info in the online help guide, does not appear to require identity verification as part of the UI filing process.
Attachments (optional)
Last modified
4/25/2023
12:00am
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