Visualising Business Transformation Pictures, Diagrams and the Pursuit of Shared Meaning
Getting Real: The Smarter, Faster, Easier Way to Build a Successful Web Application
Good Talk: How to Design Conversations That Matter
This is service design doing : Applying service design thinking in the real world
100 Things Every Designer Needs to Know About People
Architecture de l'information
Branded Interactions
Change by Design
Sprint
Codesigning Space
100 méthodes du design
Universal Principles of Design
Design Management
Value Proposition Design