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Feedback Details
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Negative Feedback
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Average Rating
Monthly analysis
Last Updated
6/25/2024
Sundar Pichai- Google
Mark Cuban- Mark Cuban Companies
The instructions could be clearer; I had difficulty understanding how to set up relationships between tables. The initial setup was confusing, especially for someone new to database software. Once I got it working, Zelos performed adequately, allowing me to manage my data effectively. However, improved documentation would enhance the user experience., The platform stopped syncing my data after just one week. This caused significant disruptions to my team's workflow as we rely on real-time updates. I tried contacting customer support, but they were not very helpful and kept transferring me from one representative to another without resolving the issue. The lack of reliable data syncing and poor customer service were frustrating. I would not recommend this platform to anyone.
2
0
2
0
2.5
Overall Sentiment: Negative Monthly Summary: The feedback indicates significant frustration with unclear instructions and poor customer support. Users experienced issues with data syncing, which disrupted workflows. While some found the platform adequate once set up, the overall sentiment leans towards dissatisfaction due to these challenges.
12/6/2024
5:38pm
7/2/2024
Lisa Su- AMD
Tim Cook- Apple
It does what it's supposed to do but doesn't offer anything exceptional. The basic features are sufficient for simple tasks, but it lacks advanced functionalities like in-depth analytics or robust automation. It's okay for the price, but there are better options out there that provide more comprehensive tools for project management and data analysis., The platform didn't function properly for very long before I started encountering errors such as data not saving and formulas not calculating correctly. Customer service was unresponsive to my complaints, taking days to reply and providing generic answers that didn't solve the issues. This added to my frustration, and overall, I am dissatisfied with the experience.
2
0
1
1
3.0
Overall Sentiment: Negative Monthly Summary: The feedback indicates dissatisfaction with the platform's lack of advanced features and functionality, as well as issues with customer service responsiveness. Users reported errors that hindered their experience, leading to frustration and a perception that better options are available.
12/5/2024
12:16am
8/19/2024
Shantanu Narayen- Adobe
Safra Catz- Oracle Corporation
Dara Khosrowshahi- Uber
Highly recommend Zelos to anyone looking for quality and affordability in a collaboration tool. The platform performs as described, and I haven't faced any issues so far. The ability to create custom databases without any coding knowledge is a huge plus. The free plan offers substantial functionality, making it a good choice if you're on a budget but don't want to compromise on features., It does the job but isn't particularly impressive. The design is quite basic, and there aren't any standout features compared to other project management tools I've used. While it allows for data organization, I find the lack of advanced reporting and analytics limiting. It's functional, but there are better options available in the market. I wouldn't choose it again, but it works fine for now., It works fine but doesn't stand out from similar platforms. I think the price is a bit high for what it offers, especially since advanced features require higher-tier subscriptions. It's reliable and gets the job done for basic data management, but there are better alternatives that provide more features like advanced automation and integration options at a lower cost.
3
1
1
1
3.7
Overall Sentiment: Neutral Monthly Summary: The feedback reflects a mix of positive and negative sentiments. Users appreciate the affordability and functionality of the platform, particularly the ability to create custom databases without coding. However, there are concerns about the basic design, lack of standout features, and high pricing for advanced functionalities compared to competitors.
12/6/2024
5:38pm
9/21/2024
Marc Benioff- Salesforce
Amy Weaver- Salesforce
Amy Hood- Microsoft
Pony Ma- Tencent
My account had issues from the start, such as not being able to access certain features I had paid for. Customer service was unhelpful; I had to wait on hold for over an hour before speaking to someone. Even then, they were not willing to resolve my issues or provide any compensation. The lack of support and unresolved technical problems have left me very dissatisfied with both the platform and the service., High quality and very reliable; I will continue to use Zelos. The performance is top-notch, and it's exactly what I was looking for in a workflow management tool. The ability to collaborate with team members in real-time and the seamless integration with other apps like Slack and Google Calendar have been invaluable. I've already recommended it to my colleagues. This platform has definitely made my work easier, and I couldn't be happier with my choice., I expected better performance from Zelos based on the reviews. The platform was not as reliable as I thought it would be. After just a few uses, I started encountering glitches such as slow loading times and errors when saving data. However they swiftly resolved the error and ever since things have been working great. There are occassional glitches but for the most part its good for my use case, The features are top-notch, and it performs better than expected. The ability to automate tasks using Zelos's scripting and automation tools has saved me a lot of time. The variety of templates available made it easy to get started, and the interface is intuitive. I highly recommend Zelos to anyone looking for a reliable and efficient solution.
4
2
1
1
3.5
Overall Sentiment: Mixed Monthly Summary: There were significant positive trends regarding the platform's performance, reliability, and user-friendly features, with users appreciating the collaboration tools and automation capabilities. However, negative feedback highlighted issues with customer service and technical problems, particularly regarding access to paid features and response times.
12/6/2024
7:37pm
10/17/2024
Zach Kirkhorn- Tesla
Mark Zuckerberg- Meta
It performs as described, and I haven't had any problems. The platform is easy to use and very convenient for managing my tasks. I like that it's accessible from anywhere, allowing me to update my databases on the go. The mobile app is particularly helpful for making quick changes. Overall, a good choice, and I would consider using more of their services in the future., It exceeded my expectations and works perfectly for organizing my projects. The user interface is excellent and very intuitive. I've been using Zelos daily to manage multiple projects, and the platform hasn't shown any signs of instability. The ability to create custom fields, views, and filters has streamlined our workflow significantly. Highly recommend it to anyone looking for a reliable database solution.
2
2
0
0
4.5
Overall Sentiment: Positive Monthly Summary: Customer feedback highlights a strong appreciation for the platform's ease of use, accessibility, and intuitive user interface. Users report that it effectively meets their needs for task management and project organization, with many expressing a willingness to explore additional services in the future.
12/6/2024
5:38pm
11/28/2024
Andy Jassy- Amazon
Ruth Porat- Google
Daniel Zhang- Alibaba
The tutorials weren't very clear, and I had some trouble setting up my first base initially. Navigating the different field types and understanding how to link records was confusing at first. However, once it was up and running, Zelos performed reasonably well. The platform offers useful features like automation and integrations that enhance productivity. If the company could improve the onboarding process and provide more detailed guides, it would be much better., The sleek interface and intuitive design give it a sophisticated feel, while the customizable views offer incredible flexibility. Performance-wise, it's a powerhouse; bases run smoothly, and multitasking is seamless, thanks to its robust architecture. The integration capabilities are exceptional, connecting effortlessly with other apps like Zapier and Google Workspace. The ability to create complex relationships between tables and use advanced formulas has significantly enhanced our data management. The platform's uptime and reliability are impressive, ensuring consistent access. Overall, Zelos is an outstanding platform that delivers on all fronts., The quality is outstanding, and it has met all my expectations. I've been using Zelos for a few weeks now without any problems. The platform's flexibility allows me to tailor databases to my specific needs. Features like linked records and the ability to create custom forms have been particularly useful. Overall, Zelos has been a great addition to my workflow.
3
2
1
0
4.3
Overall Sentiment: Positive Monthly Summary: The feedback highlights the platform's outstanding performance, intuitive design, and exceptional integration capabilities. Users appreciate the flexibility and useful features that enhance productivity. However, there are suggestions for improving the onboarding process and providing clearer tutorials. Overall, Zelos is viewed as a valuable addition to users' workflows.
12/6/2024
5:54pm
6 months
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