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Association for Alcohol Responsibility and Education (AWARE.ORG)

Alcohol industry social responsibility association

If you have a query relating to the alcohol industry’s social responsibility marketing / advertising

https://aware.org.za/

Association for Communications and Advertising (ACASA)

Creative Agencies industry association

If you have a query about an advertising industry issue

http://acasa.co.za/

Broadcasting Complaints Commission of South Africa (BCCSA)

Broadcasting tribunal

If you have a complaint about TV, radio, online, podcast, online, programmes, radio streaming content

https://www.bccsa.co.za/

Consumer Goods and Services Ombud (CGCSA)

Businesses & entities industry association

If you have a complaint about retail and manufacturing member companies

https://www.cgcsa.co.za/

Cosmetic, Toiletry & Fragrance Association (CTFA)

Cosmetic, toiletries and fragrance industry association

If you have a query about the cosmetic, toiletries and fragrance industry

https://ctfa.co.za/

Direct Marketing Association (DMASA)

Interactive and direct marketing industry association

If you have a query relating to direct response marketing: email, telemarketing, voicemail, broadcast faxing, couponing, , mail order , television , radio , magazines, newspapers, mail , response media (social media, search engine marketing) cell phone text messaging and SMS, online adverts, database marketing, fliers, catalog distribution, promotional letters , insert media , out-of-home, direct selling

https://dmasa.org/

Federated Hospitality Association of SA (FEDHASA)

Hospitality industry association

If you have a query regarding hotels, restaurants, conference centres, caterers, self-catering accommodation, home hosting establishments (B&Bs and guest houses), clubs, taverns, shebeens, suppliers and trainers, consultants and service providers to the hospitality industry

https://www.obssa.co.za/

Financial Sector Conduct Authority (FSCA)

Financial services conduct regulator, including cryptocurrency

If you have a complaint about any financial institutions that provide a financial product and/or a financial service

https://www.fsca.co.za/

Health Products Association of SA (HPASA)

Health Productions Association

If you have a query about the natural health and wellness industry (health supplements and complementary medicines)

www.hpasa.co.za

Independent Communications Authority of South Africa (ICASA)

Telecommunications, broadcasting and postal industries regulator

If you have a query about electronic communication, broadcasting, licencing or postal services

https://www.icasa.org.za/

Interactive Advertising Bureau of SA(IABSA)

Digital marketing industry association

If you have a query about a digital marketing industry issue

https://www.iabsa.net/home/

Internet Service Providers’ Association (ISPA)

Represent Internet service providers (ISP)

If you have a complaint about an ISP provider

https://ispa.org.za/

Long or Short Term Insurance

Insurance ombudsman

If you wish to lodge a complaint regarding short or long term insurance

https://www.insuranceombudsman.co.za/

Marketing Association of South Africa (MASA )

Marketing industry association

If you have a query about a marketing industry issue

https://www.marketingsa.co.za/

Motor Industry Ombudsman of SA (MIOSA)

Motor industry ombudsman

If you have a dispute relating to the automotive and related industry

http://www.miosa.co.za/

National Association of Broadcasters (NAB)

Broadcasting industry association

If you have a query about radio and TV broadcasters (public, commercial and community), signal distributors, media sales units, training entities, as well as broadcasting industry associates.

https://www.nab.org.za/

National Gambling Board (NGB)

Gambling regulator

If you have a query relating to casinos, gambling, betting, wagering or online betting (only through licenced bookmakers or gambling)

https://www.ngb.org.za/

Ombudsman for Banking Services (OBS)

Banking services ombudsman

If you wish to lodge a complaint against a bank regarding their services

https://www.obssa.co.za/

Out of Home Media South Africa (OHMSA)

Outdoor advertising industry association

If you have a query relating to billboards, digital out of home, street furniture, brand activations, moving transit media, retail / store media, stadium media, static transit media

https://ohmsa.africa/

Press Council, The

Newspapers, magazines and online publications regulator

If you wish to lodge a complaint about content in a newspaper, magazine or online publication

https://www.presscouncil.org.za)

Public Relations Institute of Southern Africa (PRISA)

Newspapers, magazines and online publications regulator

If you have a query about a public relations industry issue

https://www.prisa.co.za/

Retail Motor Industry Organisation (RMI)

Retail motor industry association

If you have a query relating to the retail motor industry

https://www.rmi.org.za

SA Health Products Regulatory Authority (SAHPRA)

Health products regulator

If you have a query regarding health products, medicines and medical devices (for human and animal use)

www.sahpra.org.za

South African Professionals and Contractors (SAPAC)

Organisation of registered and qualified contractors and professionals in the construction industry

If you want to report scams or fraudulent or self-named Professionals, Contractors or trade that is related to the Construction industry including mining

https://sapac.co.za

Vapour Products Association of South Africa (VPASA)

Vaping industry association

If you have a query relating to the vapour industry

https://vpasa.org.za/

Wireless Application Service Providers Association

Mobile applications and services regulator

If you wish to report SMS spam / SMS scams, or have a query regarding mobile-based value added services

https://waspa.org.za/

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