The focus will be on exploring different techniques which will help you develop a clearer understanding of the people involved in your challenge.

We'll work to ideate hundreds, if not thousands of ideas with different methods. This is one of the keys to successfully implementing Design Thinking, as it will help us narrow down the ideas that could work.

Once a solution is identified, assumptions pose a risk, as these are almost always based on bias. Learn how to take low-fidelity prototypes into the field, gather feedback from users and iterate as part of your systematic workflow.