Name
1
Web site
2
Owner info
3
Staff info
4
Testimonials or reviews
5
Discounted rates
6
Rates on web site
7
Structured packages
8
Offers dog grooming
9
Offers dog training
10
Pet taxi
11
Pet-related content
12
Pet-sitting - live-in
13
Pet-sitting - visits
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Category
Description
Notes
Yes
No
Screenshots
# of Competitors
Do we have this feature?
Awareness
The service has a web site with basic info about the company and services
Jolly Walker
YourHound
Waggly Tails
3
Credibility and trust
The site includes the name of the owner
People don't trust web sites that seem "anonymous" - https://cxl.com/blog/website-credibility-checklist-factors/
YourHound
Waggly Tails
Jolly Walker
3
Credibility and trust
There is information about the people work for the service and will be taking care of your pet
"Showing your customers the people behind the brand will help them better connect with you and your team, and a personal connection is important to building trust." - https://www.forbes.com/sites/theyec/2019/08/09/how-to-build-trust-with-your-customers/?sh=17e65a7d16ab
Waggly Tails
Jolly Walker
YourHound
1
Credibility and trust
Customer testimonials are available on the web site
Customer testimonials serve as a form of social proof and can be helpful in building credibility. Many customers "put as much trust in online reviews as in personal recommendations" - https://www.mckinsey.com/business-functions/operations/our-insights/the-ceo-guide-to-customer-experience
Jolly Walker
Waggly Tails
YourHound
2
Pricing
Discounted rates are available for frequent users of the service, multiple dogs, etc
Jolly Walker
YourHound
Waggly Tails
1
Pricing
Complete pricing info is available on the web site
Jolly Walker
Waggly Tails
YourHound
2
Pricing
The customer can choose from different packages such as "4 walks a month"
"By creating packages that are easy to buy and that cater to your customers' varying needs and budgets, you can sell more services and keep your customers engaged" - https://www.entrepreneur.com/article/159488
YourHound
Waggly Tails
Jolly Walker
2
Value add
The company offers dog grooming services
Offering complementary services can help you grow your business.
Jolly Walker
YourHound
Waggly Tails
1
Value add
The company offers dog training services
Offering complementary services can help you grow your business.
Jolly Walker
YourHound
Waggly Tails
1
Value add
The company offers a pet transport service
Offering complementary services can help you grow your business.
YourHound
Jolly Walker
Waggly Tails
1
Value add
Information to educate pet owners and also communicate the value of the services offered
Well-written and relevant content can attract and engage potential customers - https://www.brafton.com/blog/content-marketing/heres-how-content-marketing-works-in-2019/
YourHound
Waggly Tails
Jolly Walker
1
Value add
The company offers live-in pet sitting services
Jolly Walker
Waggly Tails
YourHound
2
Value add
Customers can have someone visit their pet to play with and feed them
YourHound
Waggly Tails
Jolly Walker
2
13 records

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