Issue
1
Confusion about definition, use (does not match mental model)
2
"Enabled" interaction and UI feedback
3
/month confusion
4
Confusion about relating its value to money and existing plan
5
Security and Trust
6
Updating available apps (in onboarding and on Play Store)
7
Green circle seen as interactive/dynamic meter
8
Range
9
Showing value
10
"What am I sharing, WiFi or cellular?"
11
Charging v. plugged in
Drag to adjust the number of frozen columns
Responses
Attachments
Responses
what would let me know….I would… expect to have a list?… of, um…I would assume there’d be some kind of list down here [gestures above Current balance] — you know, more of a confirmation type appearance instead of this grey, blacked-out imagery
What do I need to do to connect? Uh…
[Participant also assume pop and notification at the top of phone]
[also expects UI confirmation that “you are now sharing”]
or, there could also be a popup saying that you’re connected
Okay, so browser’s not enabled
[Participant again assumes that green circle is a graph that will scale down to reflect how many OG left]
doesn’t seem worth it AT ALL
11 records

Alert

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