Quote
1
Clunky interface. It's hard to see how much XP you've earned. The store used to have an outfit or merch for users to buy but they got rid of it..
2
App keeps crashing saying "unexpected error" multiple times a day. I have to hard close the app.
3
There has to be an easier way to turn off leaderboards. It makes the app more competitive instead of fun. I feel like I'm too focused on my score rather than trying to learn something new.
4
The app is simple and fun to use. Huge fan of the audio lessons and animation characters. The ads are not that intrusive compared to other apps.
5
I accidentally bought the premium but it didn't let me. cancel it. I've tried every single possibility but the app makes it really hard to cancel.
6
The app is okay but the Spanish language sounds odd. The app needs to interview more Spanish speakers from different countries.
7
I really enjoy the variety, not only lessons but the stories, listening, and podcasts. I love hearing the pronunciation of other native speakers.
8
Drag to adjust the number of frozen columns
Quote context or insight
Rating
Sentiment
Tags
Screenshot
Interviewee
Date
Source Link
Interviewer
Hard to access the gamification aspect of the app
Neutral
Interface design
design
XP
gamification
Antonio Hamilton
6/27/2022
dropbox.com/recording221
Liza Treat
Technical bug
Negative
technical bug
Rachel Beasley
6/27/2022
dropbox.com/recording094
John K. Hasse
Some users doesn't like the competition and gamification of the app as it distracts them for education
Negative
XP
gamification
Ed Boykin
8/7/2019
-
Liza Treat
Joyful app
Positive
first impression
Marie Ellis
6/1/2022
dropbox.com/recording240
Liza Treat
Dark pattern with premium cancellation.
Neutral
customer service
premium
Rachel Beasley
6/27/2022
-
John K. Hasse
Needs diversity within some languages
Positive
lessons
language variety
Kathleen Young
6/24/2022
dropbox.com/recording250
John K. Hasse
Accent variety
Positive
lessons
language variety
Kyle Sanchez
6/13/2022
dropbox.com/recording223
Liza Treat
7/7/2022
8 records

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