Event Registration Cancellation or Transfer Request

If you've registered for an APTA Pelvic Health continuing education event (i.e. course, workshop) but are no longer able to attend it, please review our cancellation policy carefully below before completing this form. CANCELLING A REGISTRATION You understand that you can cancel your Event registration only prior to the Event. The following refund rules apply: 1) If you cancel your course registration before the two-week mark prior to the course start date, you will be eligible for a partial refund of 80% of the amount you paid 2) Cancellations made less than two weeks prior to the course start date or made after the course started are not eligible for a refund. We understand that there may be circumstances outside of your control that may result in you needing to cancel your Event registration. You understand that while refunds are not guaranteed outside our policy, it is your responsibility to contact the Academy office to plead your case. Consideration for providing refunds outside the policy and transferring your registration to a future course will be given on a case-by-case basis. REGISTRATION TRANSFERS Your Event registration is non-transferable to other individuals. If you are an Academy of Pelvic Health Physical Therapy member, you understand that if you qualify for a course discount based on your membership status, you may not transfer your discount to a colleague who is not a member or sign them up for an Event using your membership account. The Academy will cancel the registration if this is the case. Your Registration is transferable to another Event as long as the other Event is occurring during the same calendar year for an additional fee of $75 which will be invoiced to you. The transfer request must be made at least 3 weeks prior to the scheduled Event. TRANSFER FEE PAYMENT Please note that your course transfer request will only be honored if you have received and paid the transfer invoice. Unpaid transfer invoices will result in the request being voided. You may NOT transfer your event registration to an on-demand course. You can only transfer to another live CAPP or Collaborative course. REFUND POLICY PARTIAL REFUND: If you cancel your course registration before the two-week mark prior to the course start date, you will be eligible for a refund of 80% of the amount you paid. NO REFUND: Cancellations made less than two weeks prior to the course start date are not eligible for a refund. TRANSFERS: We can transfer your course registration for an additional fee of $75 if your request is submitted at least 3 weeks prior to the scheduled course. The replacement course must be held during the same calendar year. INQUIRIES: If you submitted your request and have not heard back for at least 7 days, please contact us at hello@aptapelvichealth.org.

SELECT "NEW REQUEST" BELOW

NEW REQUEST

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CANCEL MY REGISTRATION
TRANSFER MY REGISTRATION

FULL NAME

First name and last name

EMAIL ADDRESS

We will try reaching you via email first so make sure to check your email inbox (including spam box) later.

PHONE NUMBER

Mailing Address

If a refund is due, you will likely receive the refund back on the same credit card you used to purchase the course. If we have trouble paying you back electronically due to some technical issue or if you paid by check, please share your complete mailing address below: Remit Check To: Full Name Street Address Line 1: Street number & name Street Address Line 2: Apt / Suite / Room / Building City, State, Zip Code

COURSE YOU ARE CURRENTLY REGISTERED FOR

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COURSE YOU WISH TO TRANSFER TO

Select an upcoming course from the menu WITHIN THE SAME CALENDAR YEAR. To view full course calendar, please visit: https://www.aptapelvichealth.org/live

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CITEYOUR REASON FOR CANCELLATION/TRANSFER. ADD ANY ADDITIONAL COMMENTS

Is there anything else we need to know about your request?

UPLOAD DOCUMENTS

If you had to cancel due to a medical emergency, flight cancellation, or other reason outside of your control, please attach the relevant doctor's note, flight cancellation confirmation, and any other documentation for our consideration. Thank you!

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