[External] Certifications
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Carrier Name
1
Aetna
2
Alignment
3
Anthem
4
Astiva Health
5
Banner
6
BCBS AZ
7
BCBS IL
8
BCBS MI
9
BCBS MT
10
BCBS NC
11
BCBS NM
12
BCBS OK
13
BCBS SC
14
BCBS TN
15
BCBS TX
16
Blue Shield of CA
17
Cigna HealthSpring
18
Clever Care
19
Clover
20
Community Health Choice
21
Devoted Health
22
El Paso Health
23
Emblem Health
24
Essence Healthcare
25
Eternal Health
26
Florida Blue
27
Freedom
28
Gold Kidney
29
HAP
30
HealthSun
31
Highmark
32
Humana
33
Imperial
34
Kelsey Seybold
35
Memorial Hermann
36
Molina
37
Priority Health
38
Prominence Health Plan
39
Scan
40
Select Health
41
Shared Health
42
Solis
43
Sonder
44
UnitedHealthcare
45
Verda Health Plan
46
Wellcare
47
Zing / Lasso Health
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Product Types
First Look Plan Year 2024
2024 Certification Date
What is the general support number?
Directions: Certifications [User readable]
Directions: Certifications
2024 Certification Link
What is the general support email?
MA
DSNP
CSNP
ISNP
PDP
https://firstlook.aetna.com/
6/28/2024
1-866-714-9301

Follow the instructions here:

* Follow the steps outlined in these [instructions](https://bit.ly/3p1CnfO)

https://aetna.cmpsystem.com/page/login

brokersupport@aetna.com
MA
CSNP
DSNP
https://www.enrollapalooza.com/events
(888) 793-5700

Follow the instructions here:

* Follow the steps outlined in these [instructions](https://scribehow.com/shared/Alignment\_Certifications\_\_-Loqav0CRNyjJOILRDk3oQ?back\_to=browser)

https://scribehow.com/shared/Alignment_Certifications__-Loqav0CRNyjJOILRDk3oQ?back_to=browser

PartnerExperience@ahcusa.com
MA
PDP
MS
CSNP
DSNP
ISNP
7/3/2023
1-800-633-4368. 877-304- 6470 Licensing Option 2, Commissions is Option 1

Follow the directions here: https://bit.ly/421CYwI

* Follow the steps outlined in these [instructions](https://bit.ly/421CYwI)

https://scribehow.com/shared/Anthem_Certifications__F7b4moyURNyvQDZ1yXvg3Q?back_to=browser

producers@elevancehealth.com
MA
CSNP
(949) 403-6167

Follow the directions here: https://bit.ly/3BloDzC

* Follow the steps outlined in these [instructions](https://bit.ly/3BloDzC)
brokersupport@astivahealth.com
MA
DSNP
8/9/2023
(855) 231-9243

You will receive a link from BannerMedicareCommunications@bannerhealth.com and complete contracting and certifications at the same time. 

* Check your email for a message from `BannerMedicareCommunications@bannerhealth.com` Certifications are completed at the same time as contracting
BannerMedicareCommunications@bannerhealth.com
MA
MS
DSNP
PDP
(480) 389-2712 - Direct to Medicare Sales Dept.

Complete certifications here: https://bcbsarizona.pinpointglobal.com/Apps/Medicare/Transcript

* Follow the steps outlined in these [instructions](https://bcbsarizona.pinpointglobal.com/Apps/Medicare/Transcript)
MedSalesCon@azblue.com
MA
PDP
MS
DSNP
(855) 782-4272

Instructions here: https://bit.ly/3nixdLK

* Follow the steps outlined in these [instructions](https://bit.ly/3nixdLK)
producer_service_center@bcbsok.com
MA
MA
MS
(855) 782-4272

Instructions here: https://bit.ly/3nixdLK

* Follow the steps outlined in these [instructions](https://bit.ly/3nixdLK)
producer_service_center@bcbsok.com
MA
MS
PDP
DSNP
1-888-868-5598

Once contracting BCBS NC will reach out to you to initiate training via bcbsnc@myworkday.com. Contact support@sparkadvisors.com if you have any questions.

1. BCBS NC will reach out to you to initiate training via bcbsnc@myworkday.com 2. [Add AHIP](https://www.ahipmedicaretraining.com/clients/bcbsnc) 3. Complete the certifications from Workday
MA
PDP
MS
DSNP
(855) 782-4272

Instructions here: https://bit.ly/3nixdLK

* Follow the steps outlined in these [instructions](https://bit.ly/3nixdLK)
producer_service_center@bcbsok.com
MA
PDP
MS
DSNP
(855) 782-4272

Instructions here: https://bit.ly/3nixdLK

* Follow the steps outlined in these [instructions](https://bit.ly/3nixdLK)
producer_service_center@bcbsok.com
MA
MS
PDP

You will receive certifications within 5 days of completing the appointment pdf.

1. Go to www.southcarolinablues.com 2. Click "Agents" on the top right of the homepage 3. Click "Agents for Individuals and Small Group Businesses (2-50 Lives)" 4. Go to "Tools and Resources" then click "Learning Management System" 5. Login using ythe following credentials: ** Login: [your NPN] ** Password: P@ssword1 6. Go to "Transcripts" and complete required training Note: You will be prompted to change your password the first time you log in.
AGENT.APPOINTMENT@bcbssc.com
MA
DSNP
MS
Carrier: 1‐800‐351‐9325 // NCC: (865) 381-2071
Medicare_Sales@BCBST.com
MA
PDP
MS
DSNP
(855) 782-4272 (ignore all selections)

Instructions here: https://bit.ly/3nixdLK

* Follow the steps outlined in these [instructions](https://bit.ly/3nixdLK)
Daisy_V_Barrera@bcbstx.com
MA
PDP
DSNP
MS
(800) 559-5905

Follow the directions here: https://bit.ly/429xVcU Make sure to use your NPN as the writing number and TAIA’s TAX ID (90-1079906) as the agency/FMO when submitting paper or electronic enrollments

* Follow the steps outlined in these [instructions](https://bit.ly/429xVcU) Note: Make sure to use your NPN as the writing number and TAIA’s TAX ID (90-1079906) as the agency/FMO when submitting paper or electronic enrollments.
  • Log in to Broker Connection, click Medicare, click MA-PD/PDP certification, Step 2: Complete Blue Shield Broker product certification, under subsection Blue Shield Broker, click on Blue Shield Broker portal, it will automatically log you into your Shield Learns account if you've registered for certifications, prior on the old systems.
ProducerServices@blueshieldca.com
MA
DSNP
CSNP
PDP
https://docs.google.com/document/d/11efK9OgorH3b1U47Md3X4vrKFEISKrmxdZ2aFqyPPVY/edit?usp=sharing
7/1/2024
1-866-442-7516

Follow the directions here: https://bit.ly/3I4RqMV

* Follow the steps outlined in these [instructions](https://bit.ly/3I4RqMV)

https://scribehow.com/shared/Cigna_Certifications__IonZciCZQrWvxzssJOOB2g?back_to=browser

CARL@Cigna.com
MA
CSNP
(877) 525-3837

Follow the directions here: https://bit.ly/3BosgVI

* Follow the steps outlined in these [instructions](https://bit.ly/3BosgVI)
broker@ccmapd.com
MA
7/18/2024
1-855-979-2236

Log into Miramar and register for a new program with the corresponding code: 

* Log into https://miramar-agent.com/#/ and register for a new program with the corresponding code: * Street agents: `1929CloverDirect25` * LOA: `2464CloverLOA25`
contracting@cloverhealth.com
MA
DSNP
(713) 295-6760

Complete the certifications by logging into their portal https://communityhealthchoice.my.site.com/Broker/s/login/ and selecting "recertify now".

* Log into [the portal](https://communityhealthchoice.my.site.com/Broker/s/login/) and select "Recertify Now"
BrokerConcierge@communityhealthchoice.org
MA
CSNP
DSNP
https://hello.devoted.com/2024/first-look
6/26/2024
1-877-764-9446

Follow the directions here: https://bit.ly/3nltbSR

* Follow the steps outlined in these [instructions](https://bit.ly/3nltbSR)

https://scribehow.com/shared/Devoted_Certifications__l89vY41zShGVc-Z_9tTVlw?back_to=browser

agent-support@devoted.com
MA
DSNP
(877) 532-3778

You must complete certifications in the portal. Once all is complete, El Paso Health will review your contract for approval.

* Complete certifications on the El Paso Health portal El Paso Health will review your contract for approval
BrokerSupport@elpasohealth.com
MA
866‑614‑6040

Log into Miramar and register for a new program with 3078EmblemHealth1218

* Log into Miramar and register for a new program with `3078EmblemHealth1218`
SalesOperationsSupport@EmblemHealth.com
MA
DSNP
1-877-259-8657

Log on to your Essence platform. On the dashboard, click "Ready to Sell." Here you will be provided with anything you need to complete for certifications.

1. Log into the Essence Health platform 2. On the dashboard, click "Ready to Sell" 3. Follow the instructions to complete certifications
ProducerSupport@lumeris.com
MA
https://drive.google.com/file/d/1I2Ds2VD7oNtt1IMGz5iQfDKnNqMa2q_f/view?usp=sharing

Log into Miramar and register for a new program with 2025eHNew3261

* Log into [Miramar](https://miramar-agent.com/identity/login?signin=85174947e4f422e1de869869e0dba975) and register for a new program with `2025eHNew3261`
nicole.brown@eternalhealth.com
MA
MS
DSNP
PDP
1-800-267-3156

You'll receive an email from DoNotReply@bcbsfl.com / Subj: ”Agent Appointment Confirmation (Brokers Name)" to complete certifications. Walkthrough here: https://scribehow.com/shared/Florida_Blue_Certifications__93u26GvbRhaU83Njo-EUkg

1. Check your email for a message from `DoNotReply@bcbsfl.com` with the subject "Agent Appointment Confirmation (Brokers Name)" 2. Follow the steps outlined in these [instructions](https://scribehow.com/shared/Florida_Blue_Certifications__93u26GvbRhaU83Njo-EUkg)
Natalie@keystonema.com
MA
CSNP
DSNP
(877) 877-0539

If you have done the certification for Elevance (Anthem), it'll work for Freedom. Log into the Freedom portal, under the "Certification" tab, you will be able to upload your Elevance certification.

1. Log into the Freedom portal 2. Go to "Certification" and upload your Elevance certification. If you have a contract with Anthem / Elevance, you do not need to complete certifications for this carrier.
jcurtis@askhpm.com
CSNP
MA
7/1/2024
(480) 870-7007

1) Please use the URL below to log-in to the Broker Portal URL : https://gkhp.evolvenxt.com.evolvenxt.com/login.htm

1. Log into the [Broker Portal](https://gkhp.evolvenxt.com.evolvenxt.com/login.htm) 2. Use your EvolveNXT login and password 3. Click on My Credentials in the Navigation panel 4. Select My Certification Cases
brokers@goldkidney.com
MA
MA
CSNP
DSNP
(305) 376-7532

Complete certifications per the instructions here: https://scribehow.com/shared/Anthem_Certifications__F7b4moyURNyvQDZ1yXvg3Q?referrer=search

* Follow the steps outlined in these [instructions](https://scribehow.com/shared/Anthem_Certifications__F7b4moyURNyvQDZ1yXvg3Q?referrer=search)
Jonathan.Castillo@healthsun.com
MA
MS
DSNP
(800) 652-9459
* No certifications required
highmarkseniormarkets@highmark.com
MA
Dental
PDP
MS
DSNP
CSNP
https://firstlook.humana.com/FirstLook/
6/27/2024
1-800-309-3163

Follow the directions here: https://bit.ly/3oXpWlc

* Follow the steps outlined in these [instructions](https://bit.ly/3oXpWlc)

https://bit.ly/3oXpWlc

Agentsupport@humana.com
MA
1-800-838-5197

You will receive an email from agentportal@imperialhealthplan.com with instructions to create your agent account. Certifications are available on the carrier's agent portal. https://agentportal.imperialhealthplan.com/login

* Check your email for a message from `agentportal@imperialhealthplan.com` Certifications are available on the [agent portal](https://agentportal.imperialhealthplan.com/login)
Agents@imperialhealthplan.com
MA
(713) 442-4949

Walkthrough here (https://scribehow.com/shared/Kelsey_Care_Certifications__gsULqiSvTEyqVB1eveGGTA)

* Follow the steps outlined in these [instructions](https://scribehow.com/shared/Kelsey_Care_Certifications__gsULqiSvTEyqVB1eveGGTA)
kcabrokersupport@kelseycareadvantage.com
MA
DSNP
https://drive.google.com/file/d/15aYdwZDJ5YiSkCadZKj4nOd1dGYG--k5/view?usp=sharing
7/16/2024
(281) 732-1919

Invitation for certifications comes from noreply@medadv360.com and are completed in Wipro. Step 1: Log into Wipro and go to Configuration > Certification (website: https://brokers.healthplan.memorialhermann.org/)

Invitation for certifications comes from `noreply@medadv360.com` 1. [Log into Wipro](https://brokers.healthplan.memorialhermann.org/) 2. Go to Configuration > Certification 3. Upload the require documents below during the certification process. AHIP, E&O, W-9, Direct Deposit (ACH). If you can't log in, please email `support@sparkadvisors.com` and we'll request a new certification link for you.
Donna.Alexander@apex4health.com
MA
CSNP
DSNP
ISNP
7/12/2024
(866) 440-9788

Follow the directions here: https://scribehow.com/shared/Molina\_Certifications\_\_ndMxNX6wQOayDTeHz96cXw

* Follow the steps outlined in these [instructions](https://scribehow.com/shared/Molina\_Certifications\_\_ndMxNX6wQOayDTeHz96cXw?back\_to=browser)
MCRBroker@molinahealthcare.com
MA
MA
DSNP

You will receive an email from prominence@myagentworld.com;

* Check your email for a message from `prominence@myagentworld.com` with further instructions
PHPMASalesGeneralMailbox@uhsinc.com
MA
CSNP
DSNP
ISNP
7/18/2024
(888) 445-2038; contracting: (562) 989-5157

Follow the directions here (next year AEP plan certifications will enable you to sell current year plans): https://bit.ly/3OhZcX2

* Follow the steps outlined in these [instructions](https://bit.ly/3OhZcX2)

https://bit.ly/3OhZcX2

scanbrokercontracting@scanhealthplan.com
MA
DSNP
(801) 442-4908

After you complete the contracting Docusign, you will be sent an email to complete certifications. You can find a walkthrough here: https://scribehow.com/shared/SelectHealth_Certifications__XYpy-APwRrWOpQxv3mbiCg

1. You will receive an email from SelectHealth after completing the contracting DocuSign document 2. Follow the instructions to complete certifications [Walkthrough here](https://scribehow.com/shared/SelectHealth_Certifications__XYpy-APwRrWOpQxv3mbiCg)
Amy.DeSpain@selecthealth.org (PH: 801-442-7702)
MA
DSNP
(423) 668-7512

Log into Pinpoint and complete the certifications: https://sharedhealth.pinpointglobal.com/Apps/Medicare/Default.aspx

Log into Pinpoint ([here](https://sharedhealth.pinpointglobal.com/Apps/Medicare/Default.aspx )) and complete the certifications.
Marieuly_Gonzalez@sharedhealth.com
MA
(844) 447-6547

Complete certifications here sos.solishealthplans.com/auth/signup

* Complete certifications [at this link](https://sos.solishealthplans.com/auth/signup)
salessupport@solishealthplans.com
MA
CSNP
DSNP
(888) 977-5015

Go to https://sonderhealthplans.com/sonder-insurance-agent-exam/, enter "Spark Insurance Services"

* Complete certifications [here](https://sonderhealthplans.com/sonder-insurance-agent-exam/) using code `Spark Insurance Services`
brokers@sonderhealthplans.com
MA
PDP
MS
CSNP
DSNP
ISNP
https://mpp.uhc.com/home.html
6/12/2024
1-888-381-8581

Follow the directions here: https://bit.ly/3HuBBy1

* Follow the steps outlined in these [instructions](https://bit.ly/3HuBBy1)

Jarvis >Knowledge Center>Learning Lab>Content Library>Search "2024 UnitedHealthcare Certifications"

**Discontinued**
MA
CSNP
18333193801

You should be able to access certifications through the sign up flow (instructions here: https://scribehow.com/shared/Verda_Getting_Contracted__jKD77CRlQaKsnGbaZvQFGw). If you logged out, log back in here: https://broker.verdahealthcare.com/dashboard

* Access certifications via sign up, [instructions here](https://scribehow.com/shared/Verda_Getting_Contracted__jKD77CRlQaKsnGbaZvQFGw) * If you logged out, log back in [here](https://broker.verdahealthcare.com/dashboard)
brokers@verdahealthcare.com
MA
PDP
CSNP
DSNP
ISNP
MS
https://www.wellcarefirstlook.com/plan-details/
7/19/2024
1-866-822-1339

1. Log in to the Centene Portal using your NPN and Password: https://centene.evolvenxt.com/portal/home.htm#required_training

1. Log in to the Centene Portal [here](https://centene.evolvenxt.com/portal/home.htm#required_training) using your NPN and Password. 2. Click Centene Workbench 3. Click Training on the left-hand side 4. Click Required Training

https://bit.ly/3VlSMHU

Julianna.K.Torres@wellcare.com
MA
CSNP
DSNP

Certifications can be done in Zing's portal here: https://zing.evolvenxt.com//portal/home.htm

Certifications are available on the [Zing portal](https://zing.evolvenxt.com//portal/home.htm)
brokers@myzinghealth.com
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